CONTACT
Before contacting us
Prepare the details needed for efficient order support.
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Returns
Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 2553 Park St, Beaumont, Texas, 77701, United States.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Customer support
Email: support@8bitdly.shop
Phone: 4949234399
Support availability: Weekdays 9 AM to 5 PM
Store operator
8BitDo is an online store operated by O.K. Fairbanks. The official storefront is 8bitdly.shop.
Business information
Legal operator: O.K. Fairbanks
Business address: 2553 Park St, Beaumont, Texas, 77701, United States
Storefront: 8bitdly.shop